Update on Website Outage
We want to provide you with an update regarding the current website outage. At My Robot Doll, transparency is at the heart of everything we do, and we will continue to share regular updates on our progress.
Our previous e-commerce platform has decided to discontinue hosting our website, citing a perceived breach of their user policy. While we've always taken great care in curating our products, we understand that the unique nature of our industry means some hosts may perceive our products as inappropriate.
Fulfilling Existing Orders
All order data is securely backed up, and we are ensuring that all customers receive their orders without disruption. Factory photos and shipping will resume as planned after the Chinese New Year holiday (February 10th).
Supporting Existing Customers
During this time, we are prioritizing the needs of our current customers to provide a smooth and uninterrupted experience.
If you need assistance with existing orders or would like to place a new order, please contact us at support@myrobotdoll.com.
Thank you for your patience during this time!
How to Place an Order?
Option 1: Order via Email
If you already know the exact doll and configurations you'd like to purchase, simply email the details to support@myrobotdoll.com, including:
- The doll model and desired configuration
- Your shipping address
Our customer support team will respond promptly with a quotation and guide you through the billing process.
Option 2: Use an Order Form
Prefer a structured form? Use our order form here: Order Form.
🔥 TAYU Doll Launch Promotion
Enjoy the TAYU Doll Promotion Today:
Order Here: Official Manual Form
🇺🇸 Available In-Stock Dolls in the USA
Explore our selection of in-stock dolls, ready for immediate shipping within the USA.
